Key responsibilities of the role include: 

• The purpose of the Chapter Lead role is to set the chapter vision, build capability, promote consistency of the craft across squads and includes people management responsibilities. 
• Continuously improve the craft of Business Analysis by evolving our chapter vision and converting strategy into actionable ways of working. 
• Engage with Air New Zealand senior leaders creating strong business relationships that drive collaboration and delivery of the organisational strategy. 
• Provide "servant leadership" for the teams: devising and implementing enablers; providing support where required; removing roadblocks; inspiring a growth mindset and outstanding performance. 
• Participate in the Tribe and Chapter Leadership syncs, sharing collective responsibility for all team metrics. 
• Devise, deploy and maintain the frameworks and "way of working" elements that drive the effectiveness of the business analysis teams. 
• Engage with the Tribe Leads, Product Owners and Agile Coaches to maximise "flow" in relation to prioritisation, resource allocation, cross-team collaboration and end-to-end efficiency. 
• Provide line management and coaching to the Business Analysis chapter members. 

Work experience and attributes required: 

• Strategic, creative and analytical thinker, with strong perspectives on the future of the BA craft in an AI-enabled future. 
• Proven track record of taking ownership, delivering outcomes and coaching others about best practice in business analysis. 
• Strong experience in business analysis (or similar) at lead/ senior level. 
• A unique balance of vision and pragmatism. We want someone who will push the envelope but work with delivery teams to get value to our customers quickly. 
• Leading edge collaboration and relationship management skills, especially at senior management levels. 
• Demonstrated leadership skills, team-oriented, and ability to build a high performing culture. 
• Strong innovator and communicator who leads, initiates, advocates and influences effectively.